EXCELLENT SERVICE AT INFUSION CENTER by Lynn
“This letter is to make you aware of the excellent service that was rendered by employees in the Wickenburg Community Hospital Infusion Center. I have been an outpatient for the last six weeks getting daily infusions of antibiotics. During this time there were several occasions where both Linda Kubler, and Lindsay Huber went out of their way to accommodate me and my issues (talking to doctors on my behalf, going to acute care to take care of my needs, etc.) I cannot express enough how their thoughtfulness and concern was appreciated. Linda and Lindsay are excellent assets to your hospital. Thank you to Linda, Lindsay, and Wickenburg Community Hospital for your commitment to patients.”
Originally published in the Wickenburg Sun
ABSOLUTE BEST SURGERY EXPERIENCE OF MY LIFE by Yvonne Mckee McGraw
“I had surgery today at WCH. I can’t praise them enough. Every staff member, every nurse, every doctor were professional, compassionate, competent, and absolutely BEST surgery experience in my life. Thank you each and every one. By the way, the surgery center is also very beautiful.”
SURGERY CENTER WAS BEST EXPERIENCE by Bev Uhl
“If you give Wickenburg a surgery center, an experienced surgeon will come. And if you need a new hip or knee, Dr. Wagner will give you one.
I know this to be true. After years of limping with an eroded knee, my local doc referred me this past September to Mitchell Wagner, M.D., whose calm demeanor and willingness to take the time to explain a knee procedure convinced me the time was right for a knee replacement. Within two weeks of Dr. Wagner’s initial consultation, I was admitted to the beautiful state-of-the-art surgery center for the procedure. New Director of Anesthesiology Dr. Lisa Erlinger skillfully administered a nerve block, along with the anesthesia to ensure nausea relief as well as continued pain relief post-surgery. Her procedure allowed me a most comfortable postoperative hospital stay in the adjoining Wickenburg hospital wing.
The professionalism of preoperative and postoperative care added to my rapid recovery. The friendly competent medical staff joined together to provide an environment to guarantee my success as an inpatient. The Champion Physical Therapy staff worked with me after surgery, providing important exercises and education to restore my knee to complete health.
I feel very fortunate to have all the benefits of this extraordinary medical community at my fingertips. Imagine having all this expertise right at home.
Thank each of you who brought this dream into fruition, and thank the local artists who provided me with the most exquisite, unforgettable image as I was being wheeled into surgery: an amazing stained glass panorama of western beauty. It was a first. ”
Originally published in the Wickenburg Sun
A HUGE THANK YOU TO WCH EMERGENCY ROOM by Amelia and Tony Ramirez
“We have just retired to Congress, and just started using our Tricare Prime Insurance, and had to visit our local hospital for the very first time a few weeks ago. After rolling my ankle, falling down and unable to stand, our insurance advised us to go to Wickenburg Hospital Emergency Room on Sunday night. We have found ourselves to be so blessed to have access to this local hospital with an entire staff that was outstanding. We would like to thank them all for a wonderful experience with my sprained ankle and finding out it wasn’t broken. From the moment my husband parked the car across from the ER entrance their wonderful professionalism was felt, a nurse just getting off her shift, walking to her own car stopped to see if I was ok with my crutches, she instructed my husband where the wheel chairs were and what services could help me inside, and wished me the best. (She was off duty.) Then we were greeted by the ER staff who came out to our car after talking to my husband and wheeled me inside. We were treated by a wonderful, amazing, caring team; nurses, x-ray tech, admitting clerk and doctor. Again, it is such a blessing to have access to Wickenburg Hospital, and to know if we ever have a true emergency this is the hospital my husband and I would be blessed to be rushed to. Again, Thank you all for the service you provide to us, and for being a great community hospital.”
Originally published in the Wickenburg Sun
PHYSICAL THERAPIST NATALIE by David Lorden
“Over three years ago I was diagnosed with a practically torn rotator cuff on my right shoulder. At that time we used visiting doctors and I was assigned one who performed the surgery. Three follow ups for pain were non-productive, with cortisone shots and xrays that, “showed no bone to none contact”.
As I had started physical therapy here with Natalie as my primary therapist, I decided to trust the pain would be resolved through therapy since shots and such were no cure. Over the next, nearly, three years, Natalie and others worked to resolve the pain in my right shoulder. Natalie brought in other therapists with skills she considered superior to hers, to no avail.
Then this Spring, she sat down with me and reviewed all that we had done. At the end, she said there was no more that she could do and because of that, her feeling as a professional was that we needed to revisit the initial operation. Her recommendation for a new xray was approved and the new resident surgeon immediately recognized poor clean up and a few other issues that were ignored in the initial surgery. An appointment was made for the staff surgeon to address these issues.
Two days prior to the scheduled rotator cuff clean up, I awoke with my right arm severely limited in mobility and strength, unable to raise the arm past my waist. I immediately called Dr. Wagner, our resident surgeon, who was to do the rotator cuff clean up. He had me come in for an MRI at once to determine if the surgery could go forth or not.
The MRI showed neck vertebrae were the cause of my arm being in trouble but would not require a delay in the scheduled surgery, which we went forward on. Following the discovery of the vertebrae needing attention, fusing of #4 thru #7 was done and things are looking good. I have started therapy to get the right arm muscles back to normal and Natalie is again primary. I sincerely feel if not for her insistence on revisiting the original operation and refusal to give up, the spine problem would have gotten worse and possibly handicapped me.
Natalie is an exceptionally dedicated and caring professional who many of us trust without question.Wickenburg Hospital is staffed by some of the best professionals in every area, but some stand out and Natalie is one of those exceptions.”