Medical Records | Health Information
Wickenburg Community Hospital’s Health Information Management department (HIM) is responsible for keeping complete medical records for each patient.
Out of an abundance of caution and to create a safe and secure environment for our patients and our health care workers, Medical records and billing services are available by appointment only:
- Medical Records: 928-684-4364
- Billing Support: 928-684-5421 ext. 2
The HIM office is located off-site, away from the hospital campus at 10 W Apache (on the corner of Apache and N Washington St.) click for map.
Office Hours | Monday – Friday 8:00 am – 4:30 pm .
You can request copies of your medical record information by contacting a representative at 928-684-4364 or by faxing a request to 928-684-9406. Prior to receiving the copies, a standard “Release of Information Consent” form must be completed and proof of identification provided. Requests can be emailed with completed Release of Informed Consent forms to medical.records@wickhosp.com.
Please tell us about any problems or concerns you have with your privacy rights or how Wickenburg uses or discloses information about you. If you have a concern, please contact the Privacy Officer at:
(928) 668-1846 or by email at privacyofficer@wickhosp.com or the confidential Compliance Hotline (866) 992-1803.
If for some reason we cannot resolve your concern, you may also file a complaint with:
The Arizona Department of Health and Human Services, Region IX – AZ Office for Civil Rights:
U.S. Department of Health & Human Services
90 7th Street
Suite 4-100
San Francisco, CA 94103
(415) 437-8310 – (415) 437-8311 (TDD) – (415) 437-8329 FAX
You may also file a complaint electronically by emailing the Office of Civil Rights or visiting their website at www.hhs.gov.
We will not penalize you or take any retaliatory action against you in any way for filing a complaint with the federal government.