928-684-5421
520 Rose Lane, Wickenburg Arizona 85390
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Patient Portal Help

Your patient portal interface is MyCareCorner.

On your first visit to the hospital or clinic, you will receive an email with a link and instructions on how to set up your patient portal.

Please contact our portal support team by calling 928-668-5512 if you do not find the help you need below.

Step-by-Step Instructions to create a new account.

Frequently Asked Questions:

1. Why can’t I pay my bill? 
-You will only be able to access bill pay on the portal if you have an outstanding balance.

2. Why can’t I see my lab results? 
-Sometimes you will find lab results under your Documents tile, Letters or Messages.

3. What if the application is refusing my DOB when registering and says it is wrong? 
-Please be sure to use proper format of 01/01/2020 (with slashes).

4. Who can I contact if I experience issues or need assistance with the portal? 
-When using the patient portal, you can click the “Need Help?” button located in the upper right corner of the screen to access online application help. 
-For questions and assistance related to your MyCareCorner account, please call us at 928-668-5512 Monday through Friday from 8am- 4:30 pm CST.

5. When will I receive an invitation to the patient portal?
-Upon discharge from your hospital or clinic visit, the email address that you shared with us during the registration process will receive an auto-generated email from our electronic health record, MyCareCorner.

6. What information can be obtained within the patient portal?  
-A view of your clinical data from your electronic medical record.  Clinical data includes:
    a.Test Results- Lab and Radiology
    b.Medications
    c.Allergies
    d.Immunizations

7. Can my family/friends access the information found on my portal?  
-Yes, but only after you have given them permission.  As a patient of Wickenburg Community Hospital, you can choose to give an authorized representative access to specific hospital visits.   

8. Can I message my provider through the portal? 
-Yes, only if you had an appointment with a provider, they will be available to send them a message. 

Do you still need help?

If you need an invitation to MyCareCorner or need further assistance, please contact our portal support team by calling 928-668-5512 for help.

WickCares Bulletin Board

The place to find key patient and community member notices, or answers to frequently asked questions.

Healthcare billing delays often arise from extended insurance claim processing. These insurance delays can lead to confusion and financial strain for patients, who may not receive their bill until weeks or months after care is provided, making it harder to plan financially.

At Wickenburg Community Hospital & Clinics, we strive for timely and accurate billing. However, we cannot bill our patients until the organization has received full and accurate payment from insurance companies, a process that is often protracted and beyond our control. Once we are confident that the patient’s claims are processed and paid accurately by the insurance company, then we move forward with issuing a bill to the patient. Rest assured, we are committed to clear communication and our patient’s well-being.

For further questions, please call at 928-684-4365 or email us at financial.counselor@wickhosp.com.