Your patient portal interface is named MyCareCorner. On your first visit to the hospital or clinic, you will receive an email with a link and instructions on how to set up your patient portal.
Frequently Asked Questions:
1. Why can’t I pay my bill?
-You will only be able to access bill pay on the portal if you have an outstanding balance.
2. Why can’t I see my lab results?
-Sometimes you will find lab results under your Documents tile, Letters or Messages.
3. What if the application is refusing my DOB when registering and says it is wrong?
-Please be sure to use proper format of 01/01/2020 (with slashes).
4. Who can I contact if I experience issues or need assistance with the portal?
-When using the patient portal, you can click the “Need Help?” button located in the upper right corner of the screen to access online application help.
-For questions and assistance related to your MyCareCorner account, please call us at 928-684-5512 Monday through Friday from 8am- 4:30 pm CST.
5. When will I receive an invitation to the patient portal?
-Upon discharge from your hospital or clinic visit, the email address that you shared with us during the registration process will receive an auto-generated email from our electronic health record, MyCareCorner.
6. What information can be obtained within the patient portal?
-A view of your clinical data from your electronic medical record. Clinical data includes:
a.Test Results- Lab and Radiology
7. Can my family/friends access the information found on my portal?
-Yes, but only after you have given them permission. As a patient of Wickenburg Community Hospital, you can choose to give an authorized representative access to specific hospital visits.
8. Can I message my provider through the portal?
-Yes, only if you had an appointment with a provider, they will be available to send them a message.
Do you still need help?
If you need an invitation to MyCareCorner or need further assistance, please contact our portal support team by completing the below form or call 928-668-5512 for help:
(All messages to providers must go through the MyCareCorner portal – not through the below contact form)
If you need a copy of your medical record, please schedule an appointment with our Health Information Management/Medical Records Department by calling 928-684-4364.Below are a few videos to help you understand MyCareCorner:
|Using MyCare Corner:||Adding Family Members to your Account:||Sharing Your Record:|
Community Hospital Clinics are located in Wickenburg, Wittmann, and Congress. We sincerely follow our mission to provide quality health and wellness services where the patient, family, and community come first.Read More
Our 8 bed Emergency Room department is fully staffed with emergency physicians, nurses, and ER specialists. Your wait time is typically measured in minutes not hours as in the larger metropolitan hospitals.Read More